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Following a 3 year work stint in Manila my partner who is British like myself decided it might be a good idea to 'buy off plan' a Megaworld unit (Part of the Manhattan Garden City development) in Cubao. This was 2008. Having paid in full the keys were handed over 2012, and we spent a number of months living there. The unit is ok, not the quality build promised and I've had to arrange numerous repairs to kitchen cupboards, cracked walls bah 'd blah. Having discussed the unit we decided to sell it (hey the unit is 9k miles away from the UK, so a weekend break is out!!). We have approached Megaworld/Megaworld PPG who claim to offer 'assistance to clients wishing to resell/lease their unit'. Well, wasted valuable hours of my life in their Makati office+numerous emails and telephone calls to no avail!

Has anyone else experienced Megaworlds' aftercare policies???

Cheers John

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Megaworld Cons: Lack of communication.

Location: Manila, Manila

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Guest

I experienced Megaworld's aftercare policies myself and I must say it really needs improvement. However, they were able to assist me with my issues promptly.

I guess you gotta have to inform them and (the trick is to) always follow it up.

Try contacting them at 867****. Hope this helps

Guest
reply icon Replying to comment of Guest-908523

I agree with Murfy, I tried contacting them through their website. And I must say, I am happy with their action of resolving the problem.

I suggest you file a complaint right away at customerservice@***.com or through their hotline number. :)

Guest

Hi John,

Please send an email to Megaworld's Client Relations Department regarding this matter. The email address is customerservice@***.com.

Thank you,

Carl

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